Spammers and Customer Service Reps . . . wouldn’t you know it, we seem to have an abundance of the first and a shortage of the second. Though these two items are not directly related to Internet Marketing at first blush, they both serve to rob marketers of their time. Hopefully these two items will serve to help the situation.
- Lisa Barone posted on Bruce Clay, Inc.’s Blog, that Jeremy Jaynes, one of the worst spammer in the world, received 9 Years for his nefarious deeds. (Only illegal because he exceeded an average of 10,000 unsolicited e-mails sent per day; doesn’t that seem a tad high or is it just me?)
I’d like to believe this might slow the flow, but I’m not holding my breath. It looks as though tighter controls would be in order just for starters. Click the link to look at the full article. Of course the spam filters of most e-mail service providers have to be cutting into their profits. Right? We can always hope.
- Next, is there anything more annoying than the endless phone trees you find yourself on when you call customer service departments? Stephen J. Dubner of Authors’ Blog gives us
Things to Do in Customer-Service Hell. If phone trees were as interactive as the talking computer on Star Trek – and don’t forget the voice of Majel Barret – perhaps we wouldn’t mind it so much. But until that happens, visit GetHuman database before you dial that CS number to see if they have any suggestions to help you ‘get a human’.
Until next time . . .
All the best,
Joyce
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